Advanced Green Tea support@AdvancedGreenTea.com?

52 responses so far ↓

• 1 echinopsis // Jun, 2008

  This is the link to their HP: https://www.advancedgreentea.com/index.php#null. What you got is not the company's site, but the mail address of their support which is also displayed on the company's HP.

• 2 Bonnie Rodziewicz // Jun, 2008

  i would like a return number for the trial bottle of green tea max weight loss product and the two bottles i recieved a few days ago.i have been trying to call your co. before work for a week . for a rn. aparently we are on different time zones , this is why i havent contacted you sooner. your service person told me a few minites ago i had to summit the request by email. please send a RN and i will send your product to you promptly. Please stop any further shipments of your product to me .
  Thank you for your assistance in this matter.
  sincerely Bonnie
  420 48088 9101 8052 1390 7647 4024 54

• 3 bessievidal // Jun, 2008

  I wish to return your product of green tea back to you for a full refund please tell me what Ihave to do to get that done.marilyn_mae@yahoo.com

• 4 JANELLE STEINBERG // Jun, 2008

  PLEASE DISCONTINUE ANY CONECTION I HAVE WITH THE SAMPLE YOU SENT ME. I DO NOT WANT TO BE CHARGED FOR ANY MORE GREEN TEA TABLETS.

• 5 JANELLE STEINBERG // Jun, 2008

  DO NOT SEND MORE GREEN TEA. DO NOT CHARGE ME FOR ANY MORE.

• 6 Michael Fischer // Jun, 2008

  I would like to cancel my order , that was made on june 10, 2008 , total $5.99 , advanced green tea .

• 7 lisa ferguson // Jun, 2008

  I wont to cancel my order. I do not wont you to send me any more of your product nor am I going to pay for your product. And just so your company know I am making a copy of all of this for my records ,but I well be call first thing monday to inshure that this happens.

• 8 Virginia Barrett // Jun, 2008

  I cancelled my membership on 5/6/08 but received another shipment of 2 bottles a few days ago around 6/10/08. I would like to return these, have the charge taken off my credit card and cancel any further shipments. Please let me know ASAP how to have this done.
  Thank You:
  Virginia Barrett
  vrgnbarrett@yahoo.com

• 9 OLE JACOBSEN // Jun, 2008

  I HAVE TWO BOTTLES TO BE RETURNED AND CREDIT MY CHARGE CARD $88.97 I,VE CALLED YOUR CONTACT NUMBER AND THEY SAID TO NE-MAIL YOU TO GET CREDIT AND INFO TO SEND BAC THE TWO BOTTLES.

• 10 lisa ferguson // Jun, 2008

  I have better not be charged for any thing else from you company. I have try to call to cancel ,but your copany do not have human answering you phones. ounce again CANCEL ALL ORDER OR ANY THING THAT YOU ARE GOING TO CHARGE ME !!!!!!!

• 11 Marilyn Clark // Jun, 2008

  It is interesting reading of persons contacting advanced green tea to reaturn product and cancel accounts. These people are not able to speak to a live person on the phone after many efforts to do so and are being charged for product they have asked to discontinue. I have been in contact with several gov. agencies about this green tea company in an effort to have my own situation resolved with them. Please contact the Federal Trade Commission, The Attorney General, Bill McCollum, and the Dept. of Business Professional Regulators. They will assist you to have your money returned. Good luck.

• 12 michaelle forbes // Jun, 2008

  rI would like to cancel the order that was sent 2 weeks ago. Also I would like for the $88.49 be put back into my account..Where do I send the return product that was sent to me 6/23/08?

• 13 Rosemary Zamora // Jun, 2008

  I called to cancel my order and still you sent me the order. I called customer service and they said goto the website and go on billing but I don’t see it. I’m sending the package back and do not send anymore or bill me on my credit card.

• 14 martha Dickerson // Jul, 2008

  I CALLED TWICE TO CANCEL MY MEMBERSHIP I DID’NT HAVE THE PRODUCT A LITTLE OVER A WEEK AND I WAS CHARGED $87.86 I WOULD LIKE MY MONEY PUT BACK ON MY CARD AND I FOUND OUT THAT ON JUNE 30TH YOU SENT ME OUT ANOTHER BOTTLE WHICH WILL BE RETURNED THEY TOLD ME TO GO TO THE WEBSITE BILING AND I STILL HAVE’NT FOUND IT THE PRODUCT THAT I HAVE NOW IM SENDING IT BACK AND WILL BE SENDING THE ONE YOU SENT ON JUNE 30TH AND I WANT A FULL REFUND PUT BACK INTO MY ACCOUNT OR IM TAKING FURTHER ACTION THANK YOU

• 15 tracy // Jul, 2008

  i want an rma # to return product .i have read the other e -mails pertaining to the return and cancelation of membership . i do not wish to be a member and please send me the rma# so ican return the product and not be charged or shipped any more

• 16 Annette Caban // Jul, 2008

  To whom it may concern: I have written to you before about this problem. I cancelled my order twice and returned the unopened package to the address on the package but you still charged my account for the items sent to me. I called today to speak with one of your representatives and they told me to write to you, once again, regarding the billing reversal. I have no items in my possession as the have already been sent back to you unopened. I am thoroughly unhappy with the service I have been given and I am now demanding that you please reverse the charges or I will be forced to contact the BBB and my lawyer regarding this matter.
  Sincerely,
  Mrs. Annette Caban

• 17 Bryan Hanny // Jul, 2008

  I wish to cancell any future deliveries of Advanced Green Tea. I will contest any charges against my account. THank you for your prompt attention to this

• 18 Robert Velazquez // Jul, 2008

  I want my refund because apprantly your customer service dept can not help me i will be waiting if not with these complaints on here i will go further then this you can contact me at 484 274 0183

• 19 MAMIE KENEBREW // Jul, 2008

  I Ordered only the sample bottles of the Advanced Green Tea. You sent me 2 more bottles and placed my name on your subscription and charged it to my charge card…I WANT THIS CHARG E TAKEN OFF MY CHARGE CARD,PLEASE…..Iwill send your 2 bottles of tea back if you will send me an address to send it to..Please let me know with an e-mail that this charge has been taken off my charge card ASAP..kenebrew@jas.net…..THANK YOU

• 20 Darosh Crawford // Jul, 2008

  I have try to get in touch with you and have not heard from you. I have return your product and have not got a refund yet. they told me to send this to you so i look forward hereing from you my no. is 704-222-2934 ms. Crawford

• 21 Elizabeth Taylor // Jul, 2008

  I sent for a sample bottle only. I NEVER ordered any other product and when I received it I sent it Back. Now I can’t reach anyone about my stolen money since I didn’t authorize the charge to my account.

• 22 clifford risen // Jul, 2008

  please stop any payments using my bank account you debit my account already this was not authrorize i haved stop payment and filed a police report please e-mail and confirm that you recieved this e-mail tanks clifford risen

• 23 bobcoco // Jul, 2008

  Please don,t send any more green tea tables and i stop your charges to my cc.

• 24 Very upset // Jul, 2008

  You are just a BIG JERK, STEELING FROM HARD WORKING PEOPLE!!!!!!!!!

• 25 cindy wright // Jul, 2008

  I called to cancel my order today,just wish i had read all these post before ordering from ya’ll. There better not be any more green tea sent to me or I’ll take it as far as i can go with this. Cindy Wright

• 26 sissy munoz // Jul, 2008

  i wish to cancel my fees and get the $88,97 refunded into my account. i can’t afford this at the time due to a lack of income at this time

• 27 sissy munoz // Jul, 2008

  i sish to cancell the fees and prouct at this time as i can’t afford this due to lack of income due to some surgery….thanks sissy

• 28 Sandra Rodriguez // Jul, 2008

  Please DO NOT send me any more of those pills ITS ALL fake and DO NOT CHARGE MY ACCOUNT any more. I only wanted to sample the Green Tea - not get charged an arm and a leg for something that I can purchase at a grocery store!!!!!!!!! That is all that I ordered so please refund my money. Email confirmation that you have done so at pinkfroglina@yahoo.com

• 29 sissy munoz // Jul, 2008

  i have been tring to cancell this product as i was in the hospital at the time of the cancelling of this order.. i am not happy right now as i can’t get ahold of some one to reply to this concern. please refund the $88.97 back to my account. thank you sissy

• 30 teresita tolentino // Jul, 2008

  I want to return the trial bottle and two others you sent me, please send me the RMA number. I did not recieved your trial bottle at a timely manner and also the receipt therfore it is not right for you to charge me and keep sending other shipments. I also tried calling your customer service several times. If Wu-Ti green tea is one your product, it is not effective. Please stop any further shipments of your product to me and I want a full refund to my credit card. If not, I would be force to contact Consumer Protector Board, Ca. I will mail the items tomorrow , July 23,2008, if I did not recieve any RMA numbers by early morning.

• 31 maria // Jul, 2008

  Y WANT TO RETURN THE BOTTLE OF GREEN TEA BACK TO YOU FOR A FULL REFUND THE PRODUCT MAKE ME SICK PLEASE TELL ME WHAT Y HAVE TO DO THANK YOU

• 32 Saandra Smith // Jul, 2008

  I did send back the initial sample certified mail RRR and still I received another two bottles. Kindly cancel this order immediately and credit me for the two bottles and the initital shipping and handling. I am extremely disappointed with your sales tactics and intend to take corrective action with local and interstate authorities if I do not receive an appropriate credit immediately.

  7/23/08 Sandra Smith (incorrectly Saandra Smith on your records)

• 33 Rita Niles // Jul, 2008

  I will be notifing Federal Trade Com.,The Attorney General,and the Dep. of Business Professional Regulators about your practices.Do not send any more as Iwill not pay for them|!!

• 34 Roberta // Jul, 2008

  I ordered the trial green tea online. When I recieved it there was no mentioned of a 88.97 order in which I was credited . I wnt this amount taken off my account immediately or I will call the BBB.

  Roberta Mabon

• 35 joanchurch // Jul, 2008

  My name is Joan church I live in Pinehurst Id. I ordered the Extreme Green Tea, I do not wish to recieve it. I also would like the $88.97 put back in my account. Thank you so much, Joan Church
  3456 Pinecreek Road Pinehurst Id. 83850

• 36 Joan Church // Jul, 2008

  It looks like I am not the only one with the same complaint, If the money is not put back into my account I will be contacting the BBB, and get it back that way. It is a shame when people try and trick other folks into scams like this.
  Joan

• 37 Maureen Isett // Jul, 2008

  I called your telephone number and was treated rudely by a man who could hardly speak English. I want you to stop sending me the green tea capsules and do not charge my account. I will be in touch with my Bank and they will not honor your fees. I am returning your latest shipment to you with a postal confirmation and expect to see my refund credited to my account soon.

• 38 Joan Church // Jul, 2008

  The money has not been put back into my account, I will being other steps to get this settled.
  Thank you for your cooperation in this matter. If I new it was going to come to this, I never would of tried this product. I wonder if Opray knows you do this kind of stunt.

• 39 Rose Post // Jul, 2008

  I need a RMA # to return green tea product.I have your address from where it was mailed from.
  I have an electronic approval # on the evelope is that what I use to send it back for a full refund?
  Pleasee get back to me within 24 hours or less. The sample does not agree with me at all I cannot
  take this product it’s making me sick!I should not have tried this product I have allergies.
  Thank You
  Rose Post

• 40 C. Gunnar Safsten // Jul, 2008

  On 6/23/08 I ordered a free trial order of green tea advanced for $5.99 for which I was charged. On 7/11/08 my account was charged an additional $88.97 for something I have not received as of this date 7/28. I have not ordered any additional greentea nor do I intend to. If a shipment does arrive this week it will be refused and sent back to you. I also demand that you credit my account immediately for the unsolicited charge of $88.97 and remove my name from your list of clients. C. Gunnar Safsten

• 41 Vera Mackey // Jul, 2008

  I wish to return your product.Unable to contact anyone by phone. Do not send anything else to me

  I will return our product.

• 42 C. Gunnar Safsten // Jul, 2008

  Your reply to my comments said absolutely nothing about the credit due me for the sum of $88.97. Canceling my membership on 7/28/08 does absolutely nothing for this unsolicited charge. I want your confirmation reply stating that you have taken care of this or I will resort to legal steps . C. Gunnar Safsten

• 43 C. Gunnar Safsten // Jul, 2008

  Your reply to my comments on7/28/08 said absolutely nothing about the credit due me for the sum of $88.97. Canceling my mermbership on 7/28 and stating that their would be no further charges to me, isn’t going to fly. On 7/11 you charged me $88.97 for products that I didn’t order nor have I received. To me this is clearly theft. I want your confermation reply stating that you have taken care of this. My next step will be to the Better Business Bureau. C. Gunnar Safsten

• 44 z.abell // Aug, 2008

  I wish To Cancel any further subscriptions to recieving bottles of green tea. I will contact my bank to make sure they do not honor your request.I have tried contacting the number you furnish with my past order but never get thru,I may need to call the better business bureau regarding this matter.We also have a wonderful connection with our television news anchors.8-1-08 I wish to receice confirmation that you recieved this request by today. sincerely zeita abell

• 45 z.abell // Aug, 2008

  i just sent a request no a demand that i receive no further orders of the two bottles of green tea.i wish to get a confurmation and be told that no more bottles will come and dated. zeita abell my previous response says the comment is waiting moderation what does that mean.

• 46 diane wight // Aug, 2008

  please cancel any further shipments. I don’t have an account number but the following is the name and address of shipments

  diane wight
  6725 16th st nt
  apt 318
  st petersburg fl 33710

  also phone number 7274599217.

  that you
  diane wight

• 47 Ray Yother // Aug, 2008

  I want to cansell my future shipments of Advanced Green Tea. I would like to return the shipment I just recieved please send me a return authoritaion to return for a refund. THANK YOU RAY YOTHER

• 48 Ellen Meier // Aug, 2008

  I would like to cancel my order for Green Tea and also send back the ones I have and get a refund. I will ship them back on Monday August 11, 2008. Please call me at 641-494-9064 when I can expect a call from you of how soon I can get my refund.
  Thanks,
  Ellen Meier

• 49 Jackie // Aug, 2008

  I have tried for the past 2 weeks to get this canceled. You do not answer the phone. I can’t even leave a number or a message. I have returned the unopened package and am returning this one you sent me. I want me money back and if this does not happen I will be contacting the BBB. This is not how you do business. Please resond. There does not seem to be another way to do this.

• 50 PAT SCOTT // Aug, 2008

  i am returning 4 botles of green tea and want full credit on my account do not ship any further bottles to me. please send me a ra # so i can return your product.

• 51 Susan Padilla // Aug, 2008

  I have cancelled my membership with your customer service department and I have a problem with billing. My account has been billed an amount of $88.97 twice (July and August) and I have never received any product and don’t want any product. I expect this problem to be solved now and a refund provided for both months. Contact me via e-mail at snk.peacelove@yahoo.com or by phone at (614)783-3390. If this matter is not handled immediately I will persure legal action against your company.

• 52 Juanita Coriz // Oct, 2008

  After holding for over an hour today I was told to make contact by email. I am informing that my husband Wilfred Coriz, ordered your green tea supplement product and than was sent an automatic order thereafter. Our checking accountt does show an automatic charge to our account. I am requesting a refund of $88.97 for the returned product. My husband is deceased when this product was received and was return by Tuba City postal service. I wish to cancel any further product orders.

  Juanita Coriz, Widow

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